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Insurance & Payments

Clear, simple information about your coverage and visit options.

We want eye care to feel clear and stress-free. Below is a simple guide to the insurance plans we accept, what to expect if we’re out of network, and how different exam types are billed. If you’re unsure about anything, just ask — we’re happy to help.

Insurance Plans We Accept

We are in network with:

  • Medicare

  • United HealthCare*

  • Most Regence / Blue Cross plans*

  • Some Medicare Advantage plans (coverage varies)​

            

* We are not in network with Medicaid or any Medicaid-based plans.

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Many medical insurance plans we are not in network with also include out-of-network benefits that patients may submit for reimbursement.

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Patients are responsible for confirming their insurance coverage, our network participation status, and any out-of-pocket costs prior to their visit. While our office may assist with benefit verification, coverage is not guaranteed and is subject to plan rules and final insurance processing.

Some appointments require a deposit. Cancellations with less than 7 days’ notice may result in forfeiture of the deposit. Please see our Policies page for full details.

Medical Insurance vs. Vision Plans

Most medical insurance plans do not include routine vision benefits.

  • Medical insurance is used when an eye exam is related to medical symptoms, concerns, diagnoses, or medical decision-making.

  • Vision plans are discount plans that help reduce the cost of routine eye exams, glasses, or contacts. They are not medical insurance.

  • Having medical insurance does not mean you automatically have vision coverage.

  • Many patients have a separate third-party vision plan (such as VSP, EyeMed, etc.).

If you are unsure which type of coverage applies, our team is happy to help explain your options before your visit.

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NeuroVisual (BVD) evaluations are specialized medical evaluations and are not billed to routine vision plans.

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Not sure which exam type applies to you?
Learn more about our exam types.

Out-of-Network Vision Benefits​

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Your insurance card doesn’t get to choose your eye doctor — you do.
Being out of network doesn’t mean you can’t be seen here. Many patients choose our office for the level of care, expertise, and time we provide — even when their vision plan is out of network.

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For vision plans:

  • We can look up most out-of-network vision benefits for you

  • We submit the claim on your behalf

  • Your plan reimburses you directly based on your out-of-network allowance

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Reimbursement amounts vary by plan and are determined by your insurance carrier. Benefits quoted are not guaranteed.

If We're Not In-Network With Your Plan - You Can Still See Us

Choosing an eye doctor is about more than insurance — it’s about the care you receive.

Many patients choose our office even when we’re out of network because they want eye care that feels calm, personal, and genuinely helpful — not rushed or cookie-cutter.

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What it's like here:

  • A relaxed, friendly visit with plenty of time for questions

  • A doctor who listens, explains, and truly cares

  • No air puff

  • A cozy, upbeat environment

  • Testing tailored to your concerns — not a one-size-fits-all exam

  • Advanced diagnostic tools available when they’re clinically needed

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We reserve up to 45 minutes for your appointment so you never feel rushed.

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In-network or not —
you’re absolutely welcome here, and we think you’ll love the experience.

Plus, you’ll find a hand-selected frame collection you won’t see everywhere.

And yes — we’ll help you look amazing, too.

Appointments are subject to our Policies regarding deposits, cancellations, and missed appointments.

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